aquire, train, grow and retain
Our goal is to deliver unparalleled guest service and great employees are the foundation for achieving this objective. Channel Point provides the expertise to acquire, train, grow and retain the associates your hotel requires to maximize performance. We also understand it’s considerably different to manage a small property as compared to managing larger hotels. At a small property, cross training and associate development is even more critical since most associates multi-task.
Human Resources assistance provided by Channel Point Hospitality includes:
- Tactical and strategic support to managed properties, primarily focused on staffing support, associate relations, compensation and benefits, policy development and interpretation, safety, compliance, and performance management
- Brand specific compliance and leadership training
- Development of training procedures and practices to ensure managers and associates have the necessary tools they need to fulfill our service expectations